Department: Student Success
Location/room: CTC 203
Ashlee Fitzpatrick & Hannah Bowermaster
Email: [email protected]
Phone Number: 815-224-0575
Hours of Operation: Typical hours
Monday through Friday 8 a.m. to 4:30 p.m.

Is your resource free?
Yes

What population do you serve?
We serve all students, with an emphasis on special populations such as adult students, single parents, out of workforce individuals, and more. For a full list of special populations, please visit the student success center webpage.

How would you explain your services?
Our main focus is student retention, in both proactive and reactive efforts. We hold onboarding events, workshops, provide personalized support, as well as connect students to resources on campus and in the community. We also manage Eagles Peak food pantry.

What makes your services different from other IVCC resources?
We are unique in that we address non-academic issues students have; we are available to all students.

When can students use your services?
Hours in Eagles Peak differ from regular office hours. They are as follows: M/W/R 8:30 a.m. to 4 p.m. We are closed Tuesdays & Fridays. If there is an immediate need outside of regular hours, students can visit the Student Success Center or contact security.

What is the best way for students to contact you?
Students are welcome to stop in CTC-203, email [email protected] or call 815-224-0575

Why are your services important?
We are here to support all students every step of their educational journey. We can refer students to resources outside the college.

Does your resource involve any student clubs?
We work with student groups that collect donations or volunteer in the pantry for service-learning projects.

What else would you like students to know about your offerings?
Students can come to us no matter how big or small their issue may be. We can help them address any barriers they’re facing.